Effective: June 28, 2021
Who we are
Our website address is https://www.heliosps.com.au and we are a power conversion solutions company based in Sydney Australia since 1987. For more information visit Our Business Page.
The information collected using cookies, includes:
- your IP address
- search terms
- pages you access on our website and the links you click on
- the date and time you visit
- the site that directed you to our website, if any
- your approximate location
- your preferred language
- your operating system (e.g. Windows, Mac)
- the type of web browser you use (e.g. Explorer, Chrome, Firefox).
Storage and Security of Your Information
We receive and store the information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
Who can access this information and who is it shared with?
The information will be collected by specified Helios Power Solutions employees who need to have access to your personal data to carry out the transactions. The level of accessibility to your personal data is proportional to the job function that each team member performs.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We accept payments through Credit Card through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Information shared with a payment provider to process payments includes:
If you company has a credit account with us, please contact our sales engineers at firstname.lastname@example.org and they will proceed with the order
If you have a question or concern about privacy at Helios Power Solutions, please contact us.